Effective Date: 10-Nov-2025
At Starwood Cars, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or chauffeur services.
1. Information We Collect
We may collect the following types of information:
- Personal Information – Name, email address, phone number, payment information, and booking details.
- Usage Information – Details of how you use our website or app, including IP address, device type, and browsing behavior.
- Location Information – Pick-up and drop-off locations for the purposes of providing chauffeur services.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your bookings.
- Provide our chauffeur services efficiently and safely.
- Communicate with you regarding your bookings, promotions, or service updates.
- Improve our services, website, and app functionality.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with:
- Third-party service providers (e.g., payment processors, cloud services) to facilitate bookings.
- Legal authorities if required by law or to protect the rights, safety, or property of Starwood Cars, our customers, or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologie
Our website and app may use cookies and similar technologies to:
- Enhance user experience.
- Analyze website traffic and app usage.
- Provide personalized content and offers.
You can control or disable cookies via your browser settings; however, some features may not function properly if cookies are disabled.
6. Your Rights
Under UK GDPR, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal or contractual obligations.
- Object to processing of your personal data for marketing purposes.
- Withdraw consent at any time where processing is based on consent.
To exercise your rights, please contact us using the details below.
7. Retention of Data
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
8. Third-Party Link
Our website or app may contain links to third-party websites. Starwood Cars is not responsible for the privacy practices of these third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
- Email: bookings@starwoodcars.co.uk
- Phone: (+44) 7904788212
- Address: Address: 249 Albert Drive, GU21 5RL, Surrey, United Kingdom
- Website: starwoodcars.com